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How valotto Handles Your Personal Information

valotto collects only what it needs to run your account, process payments through PayPal, Venmo, and Play+, and keep your sessions secure.

Account Data CollectedPayPal & Venmo ContextYour Right to AccessCookie ControlsData Deletion Requests

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at valotto is built into the account flow rather than bolted on after the fact. Encryption covers data in transit and at rest, session tokens expire automatically, and payment details for PayPal, Venmo, and Play+ are handled by the respective payment networks — we never store raw card or wallet credentials on our servers. Here is what that looks like in practice across four key areas.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to improve the lobby. You can manage or reject non-essential cookies through the cookie banner or your browser settings.

Account Security

Login uses a one-time verification step tied to your registered email or phone number. Suspicious login attempts from new devices trigger an additional identity check before access is granted.

Data Retention

Account data is kept while your account is open and for the period required by applicable state law after closure. Data outside that window is deleted or anonymized on a rolling basis.

Third-Party Sharing

We share data only with licensed payment processors like PayPal and Play+, identity verification services required by law, and no one else — your information is not sold or traded.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside the app, by email at the address listed in your account settings, or by submitting a request form in the Help section. We aim to respond to data requests within the window required by applicable law.

Team online

Live Chat

Open the app, tap Help, and start a live chat session to raise a privacy request — our team picks it up during service hours.

Email Support

Send your data request to the support email listed in your account settings. Include your registered name and the specific data you want addressed.

In-App Request Form

The Help section inside your valotto account includes a dedicated form for data access, correction, and deletion requests — no phone call needed.

What We Collect and Why We Keep It

valotto Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect your name, email address, date of birth, and the information needed to verify your identity under applicable state law. If you fund your account via PayPal, Venmo, or a Play+ prepaid card, we log the transaction reference and amount

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— not your full payment credentials, which stay with the payment provider. We also collect device identifiers, IP address, and session data so our security systems can flag unusual activity and protect your wallet. Usage data — which sections you visit, which games you open —
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helps us surface the titles you actually want. We do not sell your personal information to third parties, and we do not share it outside the service except where required by law or a licensed payment processor. Access to our platform depends on state law and
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is available only in eligible states. Data we hold is kept for as long as your account is active or as long as required by applicable regulation; after that, it is deleted or anonymized on a rolling schedule.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at valotto

These are the questions we hear most from account holders about how their data is used, stored, and accessed. If your question is not here, reach out through the support paths listed above.

We collect your name, email, date of birth, and identity verification documents required under state law. Payment references from PayPal, Venmo, or Play+ are also logged at the transaction level.

Yes. Submit a data access request through the in-app form or email support. We respond within the timeframe set by applicable law and send your data in a readable format.

No. We do not sell or rent your personal information. Data is shared only with payment processors like PayPal and Play+, and identity services required by regulation.

Use the deletion request form in the Help section of your account or contact support by email. We process deletions within the period required by state law, retaining only what regulation requires.

We use essential cookies to keep your session running and optional analytics cookies to improve the lobby. Non-essential cookies can be turned off via the cookie banner or your browser settings at any time.

Access to valotto depends on state law and eligible states. Where state privacy laws grant additional rights — such as in California — those rights apply on top of our base policy. Check local law for specifics.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoWild West Slots InfoAbout Us

How valotto Handles Your Personal Information

How We Protect and Manage Your Account Data

Cookie Controls

Account Security

Data Retention

Third-Party Sharing

Reach Us About Your Privacy Rights

Live Chat

Email Support

In-App Request Form

Common Questions About Your Privacy at valotto

01 What personal data does valotto collect when I open an account?

02 Can I request a copy of the data valotto holds on me?

03 Does valotto sell my personal information to advertisers or third parties?

04 How do I request that valotto delete my account data?

05 What cookies does valotto use and how do I control them?

06 Does this privacy policy apply differently based on which state I am in?

Privacy Policy

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